Frequently Asked Questions

Yes, absolutely. Every fragrance at The Delhi Perfume Co. is 100% genuine and sourced through verified channels. We carry only authentic products — from budget Middle Eastern houses like Lattafa and Rasasi to luxury Western brands like Creed, Tom Ford, and Maison Francis Kurkdjian. If you ever have a doubt, feel free to reach us at support@thedelhiperfumeco.in.

Middle Eastern fragrances are typically rich, intense, and long-lasting — often oud-heavy, sweet, or smoky. They're great value for money. If you prefer something subtler for daily wear, check the Vibe and Best For section on each product page.

EDP (Eau de Parfum) has higher fragrance concentration (15–20%) — longer lasting, 6–8 hours. EDT (Eau de Toilette) is lighter (8–15%) — great for daily wear, 4–6 hours. Parfum/Extrait is the most concentrated form (20–30%) — can last 8–12 hours. Most products on our store mention longevity in the product description to help you choose.

Every bottle is sourced directly from authorized distributors and brand-authorized channels. We verify each unit's batch code against the manufacturer's records before it leaves our facility.

A batch code is a unique identifier printed on the bottle and box that tells you when and where the perfume was manufactured.

Unless explicitly listed as a tester (clearly marked on the product page), every fragrance ships in its original retail packaging — sealed box, branded cap, and all inserts intact.

The typical delivery time is 3–7 business days. Good things take time — we appreciate your patience.

We offer free delivery on all orders pan India sitewide.

Currently we ship within India only. For international requests, message us on WhatsApp and we'll see what we can arrange.

Yes, we ship to all major cities and most pin codes across India. Enter your pin code at checkout to confirm serviceability.

We currently ship in standard packaging. If you're ordering as a gift, drop us a note at support@thedelhiperfumeco.in and we'll do our best to accommodate a special request.

Head to our Track Order page and enter the AWB number we sent to your email and SMS once the order shipped.

Tracking can occasionally pause for a day during transit between hubs. If it's been more than 48 hours with no update, reach out on WhatsApp and we'll chase it down for you.

Due to the nature of perfumes (hygiene and tamper-evident packaging), we do not accept returns once a product is opened or used. However, if you receive a damaged or incorrect product, contact us within 7 days of delivery with photos or videos and we'll make it right.

Send a photo of the item and the packaging to Support@TheDelhiPerfumeco.in or WhatsApp within 7 days of delivery. We'll arrange a free pickup and ship a replacement immediately.

Refunds are processed within 5–7 business days after we receive and inspect your returned order or confirm your cancellation.

We source directly from distributors - no retail markups, no retail overheads, and we leverage bulk sourcing advantages. We believe luxury should be affordable without ever compromising on authenticity.

Can't find a fragrance on our website? Tell us what you're looking for on WhatsApp and our team will source it directly from authorized channels — niche, discontinued, or hard-to-find pieces included.

Most requests are quoted within 24 hours. Sourcing typically takes 5–10 days. We collect a 100% advance to confirm and the balance before dispatch.

UPI, all major credit and debit cards (Visa, Mastercard, Rupay, Amex), Paytm, GPay, net banking, and Cash on Delivery.

Absolutely. All payments are processed over an SSL-secured connection by PCI-DSS compliant gateways. We never store your card details on our servers.

Yes, COD is available. You can opt for partial payment at checkout on eligible orders. For high-value orders, prepaid is recommended for faster processing.

Reach us at support@thedelhiperfumeco.in. We respond within 24 business hours.