Privacy Policy

Effective Date: [09/05/2026]
Last Updated: [09/05/2026]

Introduction

The Delhi Perfume Co. ("we," "us," or "our") operates the website https://www.thedelhiperfumeco.in (the "Site"). This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit or transact on our Site.

This Policy is in accordance with the Digital Personal Data Protection (DPDP) Act, 2023 (India) and applicable e-commerce regulations. By using our Site, you consent to the data practices described herein.

Who We Are

The Delhi Perfume Co.
Kamal Kunj, Street 5, Block B, Azadpur, New Delhi, Delhi 110033, India
Email: support@thedelhiperfumeco.in
Phone: +91 8929799450

We are an independent online retailer (reseller) of luxury and niche fragrances. We do not manufacture fragrances and are not affiliated with the brands we sell.

What Personal Data We Collect

We collect the following categories of personal data:

A. Information You Provide Directly

·       Full name, email address, phone number, and delivery address (collected at checkout)

·       Payment-related information (processed securely via third-party payment gateways — we do not store full card details)

·       Messages and queries submitted via contact forms or WhatsApp

·       Account information (if you create an account on our Site)

B. Information Collected Automatically

·       IP address, browser type, device type, and operating system

·       Pages visited, time spent on site, referring URL, and clickstream data (collected via Shopify's built-in analytics and, if enabled, Google Analytics)

·       Cookies and similar tracking technologies (see Cookies section below)

C. Information from Third Parties

·       Delivery confirmation and logistics data from our courier partners

·       Payment status from payment gateway providers

How We Use Your Data

We use your personal data for the following purposes:

 

Cookies and Tracking

Our Site, hosted on Shopify, uses cookies to function properly and improve user experience. These include:

 

You can manage cookie preferences via your browser settings. Disabling certain cookies may affect checkout functionality.

Sharing Your Data

We share your personal data only with:

·       Courier Partners — for delivery of your orders (name, phone, address)

·       Payment Gateways —to process transactions (Razorpay)

·       Shopify Inc. — as our e-commerce platform provider; your data is stored on Shopify's servers. Refer to Shopify's Privacy Policy at https://www.shopify.com/legal/privacy

·       Legal Authorities — if required by law, court order, or governmental regulation

·       Marketing/Analytics Tools — only if explicitly enabled (Google Analytics, Meta Pixel, etc.)

We do not sell, rent, or trade your personal data to any third party for their independent marketing purposes.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this Policy, or as required by law. Typically:

·       Order and transaction data: retained for a minimum of 7 years (as required under Indian accounting and tax laws)

·       Marketing consent records: retained until you withdraw consent

·       Account data: retained until account deletion

Your Rights Under the DPDP Act, 2023

Under the Digital Personal Data Protection Act, 2023 (India), you have the right to:

·       Access — request a summary of the personal data we hold about you

·       Correction — request correction of inaccurate or incomplete data

·       Erasure — request deletion of your personal data (subject to legal retention obligations)

·       Grievance Redressal — raise a privacy-related complaint with our Grievance Officer

·       Withdrawal of Consent — withdraw marketing consent at any time

To exercise any of these rights, contact our Grievance Officer (details below).

Grievance Officer

As required under applicable Indian data protection and e-commerce rules:

Grievance Officer: [Shivansh Kansal]
Designation: [Grievance Officer]
Email: support@thedelhiperfumeco.in
Address: Kamal Kunj, Street 5, Block B, Azadpur, New Delhi, Delhi 110033, India
Response Time: We endeavor to resolve grievances within 30 days of receipt.

Children's Privacy

Our Site is not directed at children under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a child without appropriate consent, we will delete it promptly.

Changes to this Privacy Policy

We may update this Policy periodically. The revised Policy will be posted on this page with an updated "Last Updated" date. Continued use of the Site after changes constitutes acceptance of the revised Policy.